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To contact ASOS head office and their helpful customer care team, phone 08 or 02077 561 000.If you have already sent your complaint to us and we have been unable to resolve, you can make use of our Alternative Dispute Resolution (ADR) scheme which has been approved by the Civil Aviation Authority (the CAA) and is provided by the Centre for Effective Dispute Resolution (CEDR).CEDR is an independent resolution provider certified by the CAA to adjudicate disputes between airlines and their passengers that have not been resolved through the airline's own complaints procedure.A firmly international business, ASOS sells it products across a variety of localised languages.In recent years the company has expanded its web portfolio, selling to Russian and Chinese customers through impeccably translated websites.

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